Has the LoadTrak solution helped you communicate with and manage your fleet more effectively? Definitely. Now if we have a cancelled load, we can contact our driver and let him know immediately. We can even redirect him instantly to the next location, or to pick-up additional freight en route. Plus, drivers on long runs no longer have the hassle of having to call in every four hours. With the LoadTrak service, checking-in is simple and quick and most importantly, drivers don’t even need to stop.
Does the LoadTrak solution help you to be more accurate when making job estimates? Yes, our company needed more accurate unloading and reloading schedules. With LoadTrak service, we can narrow it down to within half an hour of when the truck is going to be there. We can monitor the length of time a truck is sitting at a job site unloading, so if it’s sitting there too long we can call the customer and find out if there’s a problem.
Has the LoadTrak solution reduced your operating costs? Our company as a whole has seen a savings in phone calls, infrastructure and maintenance costs. With the LoadTrak service, we always make the most of our fleet mileage.
Does the LoadTrak solution help with safety? Monitoring our fleet and having instant access to individual drivers has increased security.
Is the LoadTrak solution convenient to use? Drivers and office staff enjoy how easy LoadTrak service is to use and I like the fact that I can access it from home on the weekends, just to monitor where our trucks are.
Do you feel the LoadTrak solution is a solid product? It’s great to be backed by an established company like SaskTel.
